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Car Service

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Who is the Car Service For?

​Our Car Service is designed specifically for those aged 60 and over, offering reliable, friendly transport tailored to your individual needs. Whether you’re heading to the shops, visiting the hairdresser, catching up with friends, or attending an important medical appointment, we’re here to make the journey simple and stress-free.

 

With a focus on comfort, safety, and flexibility, our service helps you stay independent and connected to the things that matter most.

 

This is a chargeable service with affordable rates to ensure it remains accessible while maintaining a high standard of care and reliability.

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You can use the service if you live in these areas:

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  • Barnards Green

  • Great Malvern

  • Guarlford

  • Leigh Sinton

  • Madresfield

  • Malvern Link

  • Malvern Wells

  • Newland

  • Poolbrook

  • West Malvern

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Could you spare some time to become a Volunteer Driver?

Our Car Service is extremely popular - it's offers freedom and independence to so many local people who would otherwise be stuck at home alone.

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We wouldn't be able to provide this service without the help of our amazing volunteer drivers. They love helping others and find being part of our team, fun and rewarding. 

 

We are always looking for volunteer Car Service drivers to join our happy team. To learn more about becoming a Volunteer Driver or email volunteering@communityaction.org.uk or call 01684 892381 for more details.

Call to book our Car Service

How to book

We ask for at least 7 calendar days notice when booking our car service and fares are payable on the day of the journey.

 

We appreciate that this may not be possible with last minute medical appointments so we will endeavour to assist at shorter notice for these appointments.

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Our drivers will wait at the destination for up to 2 hours. After which time, a second charge will be incurred. This allows our driver to return home in between.

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All our drivers are volunteers who kindly offer their own time to support others in need. 

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All lifts need to be booked in advance so that we can arrange the trip with our volunteers.

What people say about our Car Service

“I have been grateful for the Car Service repeatedly, even more so nowadays because I can no longer make use of the bus. Thank you and everyone else who is involved very much indeed for this excellent service.”

Other services you may be interested in

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Wheelchair Vehicles

Our Wheelchair Access Vehicles are available for medical and social occasions. For medical appointments, call us to arrange a volunteer driver. For social occasions, use a volunteer driver or a familiarised family member or friend.

Out and About Club Malvern Community Action

Out and About

This unique door to door minibus service offers older and disabled people the chance to get out and about and make new friends. The service is lead by the people we support, they chose where they would like to go and if we can, we make it happen!

What it takes to run our Car Service

60k+

Our volunteers drove over 60,000 miles last year

6,000+

Over 6,000 separate car journeys

13,000

More than 13,000 people supported by our transport service

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Our Volunteer Drivers are essential to running this service

Our volunteer drivers really are essential to be able to offer our extensive community transport service.

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So many people rely on us to get them to their medical appointments and simply enjoy a better quality of life. 

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